Notice of Simon Telephonics Google Voice Gateway Discontinuation

THIS IMPORTANT SERVICE CLOSURE ANNOUNCEMENT IS BEING SENT TO ALL USERS OF SIMON TELEPHONICS GOOGLE VOICE GATEWAY.

You may have read that in late April, Google announced that they will be discontinuing XMPP Interop with Google Voice. See our news posting at <https://simonics.com/2018/05/future-of-google-voice-gateway/>. Since that time, we have worked on an updated Google Voice Gateway implementation that would allow us to connect to Google using their new SIP-based protocol. From late May to mid-June, we ran a beta test of this new software to find bugs and determined that it would be suitable for production.

On Sunday, June 24, we attempted to put the new software into production. A serious problem was uncovered at this point related to the large number of accounts we are registering to Google Voice. On Tuesday, the system was rolled back and we studied the problem. Unfortunately, what we found was a very large increase of computing resources needed in order to support the new platform at production scale. We attempted some optimizations, but the problems are fundamental to the VoIP engine, and the resource requirements to run the new platform are not sustainable.

With regrets, I am announcing the discontinuation of Google Voice Gateway at the time when Google fully discontinues their XMPP interop. This was slated to begin on June 18, so we expect that the remaining time is short–perhaps another week. Thank you to all of you who have supported this service over its 6+ year history.

Accounts should be working at this time using the Google Chat (XMPP) connections. If you are not receiving calls, please see the post by me on this forum thread: <http://support.simonics.com/support/discussions/topics/3000170148/page/3>.

Users looking to continue service with Google Voice using regular phones should consider the Obihai 2xx, 10xx, and 2xxx series phones, or use the new Google Voice app for Android (wi-fi calling).

Again, thank you for a good run with the Google Voice Gateway.

Sincerely,
Bill Simon
Simon Telephonics

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