Jan 02

gvgw3 gateway to be relocated this week and next

Due to some shuffling at the provider hosting gvgw3.simonics.com, this gateway will have some brief downtime TODAY (2 January 2013) sometime between 4:00 and 7:00 PM EST. The IP address will change as well, so if you hard-code the IP rather than use the DNS name, you will need to update your configuration.

We will go through the same routine again next week when the server lands at its long-term home.

UPDATE: The maintenance of 2 January 2013 is complete. The IP address of gvgw3.simonics.com has changed; if you are unable to register your SIP device, you may need to reset it so that it gets the new IP address.

Nov 19

XMPP chat <==> SIP SIMPLE with the Google Voice Gateway

A Sunday afternoon project: XMPP chat and SIP instant messaging (“SIMPLE” or SIP MESSAGE). Here I started a chat with a Google account logged into the Google Voice Gateway. The gateway translated the XMPP chat message to SIP MESSAGE and sent it to the connected SIP client–in this case, Jitsi softphone (a full-featured softphone which I highly recommend). From the softphone, I responded to the chat message that popped up, sending a SIP message back to the gateway which then relayed it to the Google Chat contact.

XMPP with iChat talking to SIP SIMPLE in Jitsi

This new feature is now standard on the Google Voice Gateway for all new registrations. Not so useful with softphones, but if you have a desktop or mobile IP phone that supports SIP SIMPLE/MESSAGE, you might find it to be a cool feature.

Nov 17

GV Gateway registration open; new features

Registration is open once again for the Google Voice Gateway.

Along with this reopening of registration, I am pleased to announce a few new often-requested features:

  • Alternate port 5070: You may need to use this port if your ISP blocks SIP on 5060.
  • SIP over TCP: Users connecting with wireless devices (smart phones, tablets) may want to use the TCP transport to extend battery life. Unless you need this, however, UDP is still the preferred transport. Ports 5060 and 5070 are both available over TCP.
  • XMPP priority 127: Previously, all GVGW accounts were set at standard priority 20, which allowed other Google Talk/Chat programs to “override” the login and intercept incoming calls. (For example, if you opened GMail chat on the same account as your Google Voice number registered on the GVGW, incoming calls would ring on GMail chat and not on the gateway.) Having received a lot of feedback on this, I’ve set the default priority to 127 (highest) for all new registrations. With that, all Google Voice calls should hit the gateway, even if you open other Google Talk clients on the same account.
  • Multiple SIP registrations: The gateway permits only one SIP registration per set of SIP credentials. Donors to the project may request additional SIP accounts to be affiliated with a Google Voice number registered on the gateway. This setup allows you to receive incoming calls to any registered SIP device and place calls over your GV line from any of your registered SIP devices.

These features are enabled for new registrations only. If you are currently registered on gvgw1 or gvgw2 and want to enable the new features, please migrate your registration to a new gateway by deleting and re-adding your account.

Aug 13

Google Voice Fax by E-mail

Last week, Simon Telephonics released its first paid service, Google Voice Fax by E-mail. This extremely affordable service provides unlimited sending and receiving of faxes using a Google Voice number that you provide, and you can set up a traditional dedicated fax line or an on-demand fax line that you can use for both voice and fax calls. There is a two-day trial period during which you can test out the service. So, if you want to see how it works, sign up through the Members page and if you are not satisfied, you can cancel before the paid subscription begins.

Jul 26

Google Talk outage affecting Google Voice gateway, 26 July 2012 07:30EDT

Google Talk is currently experiencing an outage. This affects Google Voice through the gateway–no calls can be placed or received through the GVGW at this time. Until the outage is resolved, you may want to forward your Google Voice number to a mobile phone or other alternative.

For current information: Google Talk status page

Update: Google Talk service was restored at 11:00EDT and the Google Voice Gateway is operating normally again.

Jun 17

GVGW account clean-up / maintenance

Google Voice accounts that fail to login (after they have been registered) will be removed on a somewhat regular basis. Basically, when I see statistics that show several accounts failing login, I’ll run the script to prune out those accounts. Accounts usually fail in this manner because the user changes his or her Google Voice password without coming back here to delete the GVGW registration first.

If you no longer want your Google Voice Gateway registration, please come back here and delete your account using the form.

Jun 06

“GV could not log in” when trying to set up a Google Voice Gateway

The cause of this error can be hard to determine, because what we get back from Google is simply “not-authorized.” That doesn’t say much, and it could mean anything from entering the wrong credentials to account locked-out.

If you are certain that your username, domain, and password are correct, try following the advice on this page from Google. Today we were troubleshooting a problem with one user not being able to sign up. Others were signing up just fine, and this user could connect to GMail and other services with the account. ¬†Following the “Display Unlock Captcha” procedure listed on that page freed the account and he was then able to sign in.

Jun 01

New GVGW in place; registration reopened

The Google Voice gateway has been upgraded, seamlessly migrated to a new server with extra capacity. I also have a method for building out a gateway cluster, should the need arise. Who knows? This service has been very well-received.

The statement at the top of the registration form previously read, “Free during trial period,” and now reads “This service is donation-supported.” Thanks to everyone who helped me squash bugs and who made suggestions for improvement throughout the trial. Operation of the gateway will continue to be supported by the donations of those who use and enjoy the Google Voice Gateway.